Utilities today face a growing demand for transparency, efficiency, and data-driven decision-making. Executives, regulators, and customers alike want to see how the organization is performing financially, operationally, and strategically. One of the most effective ways to meet this demand is by implementing Key Performance Indicator (KPI) dashboards in Microsoft Power BI. These dashboards transform raw data into clear, actionable insights that can be shared across departments and even externally with boards or governing bodies.

Managing a debt rating is a key obligation of the utility Chief Financial Officer. Debt is part of the utility business. Utilities build long-term infrastructure, with a useful life of 30-40 years to serve customers and finance that infrastructure with long term debt. Customers pay for debt service on that debt thought their rates, charged for current use of the system.

Key Performance Indicators (KPI’s) are measures used to set baseline performance implement improved performance strategies on those baselines.

The measurement ability makes KPIs a management tool for setting priorities and measuring progress in implementing strategy.

Developing and implementing strategy initiatives includes setting goals, measuring progress, making mid-course adjustments, and evaluating success.